Code of Ethics

Code of Ethics

Advantage Auto Repair Code of Ethics

  • To perform high quality repair service at a fair and just price
  • To have a sense of personal obligation to each customer
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and which provide service, which equals or exceeds those recommended by the vehicle’s manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution
  • To insure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry
  • To notify the customer if appointments or completion promises cannot be kept.

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